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I know what you might be thinking. The industry is in the middle of one of the biggest regulatory and process changes it has ever gone through; let us get through that before we tackle anything else. And perhaps you are right, to a point. It is important to remember, however, that the wheels of government don’t stop turning because we are going through a major change. A good coach would say the best defense is a good offense, so start looking now at some of the emerging trends.
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